We offer a range of customised, flexible, time-saving business systems packages. Up until recently, the prohibitive cost of custom-built systems has put them out of reach for most small to medium sized businesses. By utilising and expanding on 'open source' systems (you can spend your money on development rather than on licensing), the Corporate Knowledge team has developed a range of user friendly, cost effective, customised systems that are well within the budget of small businesses yet flexible enough for large businesses and government organisations.

1. ‘Documentate’ system and setup

Our Corporate Knowledgebase system ‘Documentate’ is used to securely and electronically document your company’s procedures, checklists, templates and staff notices. Our documentation experts work with you to design a structure for documenting your systems, and a list of suggested procedures for your organisation. We train your staff to write your own documentation and use your system so you can create and continue to update your procedures. Your knowledgebase will be branded with your company’s logo and colours, and hosting is included at no charge for the first year to ensure easy setup.

• Easily updateable
• Grows with your business
• Fully customised
• No ongoing software licensing fees
• Train staff
• Staff inductions
• Insure your business’ valuable knowledge
• Reduce staff questions
• Make your business more efficient and organised
• Ensure nothing is forgotten
• Reduce ‘human error’
• Free up your time to work on your business
• Prepare for franchising
  

2. Writing documents to record your procedures

Our documentation experts will work in your business to document one or all aspects of your operations to a standard that they could be performed by a new employee with no knowledge of your business. We can work with new employees or assist in situations where you have lost a staff member and need to recover the knowledge they had. You control the costs by selecting an hourly rate or a fixed price for the work you want done.

3. Add-on modules available

We can also provide fully customised add-on modules prepared by
experts in their field:

• Human Resources Policies and Procedures covering topics such as work-life balance, company property, workplace surveillance, personal phone calls at work, pay and superannuation, teleworking, work related expenses, uniforms, appearance and hygiene, employee input, leave entitlements, education assistance, redundancy, staff discounts, learning and development, probation, performance appraisals, disclosure of personal records, anti-discrimination and equal employment opportunities, workplace harassment bullying victimization sexual harassment, drugs and alcohol, smoking, email and internet, blogging, MP3, music headsets and handheld games, phones and instant messaging, mobile phones, motor vehicles, grievances, workplace health & safety, first aid, code of conduct, recruitment and selection, relocation, induction policy, and emergency evacuations.
• Information Technology including networking, printer set ups, basic trouble shooting,